Boca Raton Entrepreneur Grows Business From Garage to Inc. 5000 in Five Years

Brooks Nunez (Supplied Photo)

 

At 34, Brooks Nunez has transformed his Boca Raton-based company, ACA Group, into a national leader in the timeshare exit industry, guiding clients through the complex process of legally exiting unwanted timeshare contracts.

 

Founded in 2020 during the pandemic, Nunez started ACA Group from his garage, focusing on developing a robust customer relationship management system to enhance client interactions.

 

“I’d stay up for quite a few hours on my off-time, after work, and I started building our CRM platform,” he said. “I started making sure that I had the proper scripts and everything together that we needed to have to be able to speak to clients. I was just thinking of all the problems that we could face and being prepared for them.”

 

By 2025, ACA Group expanded to a spacious Fort Lauderdale office with over 50 employees, earning the No. 707 spot on the Inc. 5000 list with a 585% three-year growth rate.

 

“From day one, I built this company to deliver white-glove service with real results. We walk with our clients every step of the way, because they’re not just cases to us—they’re family,” Nunez stated.

 

ACA Group's success is attributed to its client-centered approach, offering personalized consultations and maintaining an A+ rating from the Better Business Bureau.

 

“Number one, for us, is that we’re always truthful to our potential clients, and we set proper expectations,” Nunez explained. “The other difference between us and the rest of the industry, really, is the communication between us and our clients. There’s never a time where our clients are wondering, ‘What’s going on, is this ever getting done?’”

 

Looking ahead, Nunez plans to continue ACA Group's growth while upholding its commitment to integrity and client advocacy.

 

“I think the timing was right, and with the proper intentions, everything just fell right into place,” Nunez said.